Terms and conditions

Referred to below as “we” or “us”. Our full contact details are in the legal notice.

The products shown in this shop are an invitation to order, not a binding offer. You make a binding offer by placing an order. We accept it either by confirming the order or by starting to perform it.

You need an account to order. The contract text is stored with your order and is available to you at any time under your orders. The contract language is English.

All contracts are concluded in euros. Prices in US dollars are shown for convenience and are converted at a fixed rate; the euro amount is the one that applies. The rate used for your order is stored with it.

Prices are final prices. Depending on the payment method you choose, your bank or payment provider may charge you separately — that is between you and them.

You can pay by card, PayPal or bank transfer. Payment is due immediately when the contract is concluded.

For bank transfers, please use the reference we give you. Without it we cannot match your payment to your order, which delays delivery. We begin performing once the payment has arrived.

Everything is delivered digitally, over the Discord tag you give at checkout. Most orders are handled within minutes of payment, but that is a target rather than a promise — delivery times depend on the service in question.

Please make sure the Discord tag you give is correct and can receive messages from us. If we cannot reach you there, we cannot deliver.

Please read this section carefully. It describes a risk you take on knowingly when you buy our software.

Our game software is not authorised by the makers of the games it works with. Using it will normally breach those games’ terms of service. The publisher may suspend or permanently ban your game account, remove progress or purchases, or take other measures against it.

You use the software at your own risk. We do not warrant that it will remain undetected, and a ban is not a defect in our product. We are not liable for bans, lost accounts, lost in-game progress or lost purchases in games. Nothing here limits our liability under section 8 for injury to life, body or health, or for intent and gross negligence.

The same applies where a game or platform changes: if an update makes the software stop working, we will try to restore it, but we cannot guarantee any particular feature will keep working for the whole of your licence term.

A software purchase gives you a personal, non-transferable right to use it for the term you bought. You may not pass it on, resell it, share it, publish it or attempt to circumvent its licensing.

If you breach this, we may block your licence without a refund.

We are fully liable for injury to life, body or health, for intent and gross negligence, and where liability is mandatory by law.

For slight negligence we are liable only where we breach an obligation that is essential to the contract and that you may rely on us to perform. In that case our liability is limited to the loss that was foreseeable and typical for this kind of contract.

Any liability beyond this is excluded.

You must be 18 or older to order. If you are under 18, you may only order with the consent of a parent or guardian, and we may ask for proof of that consent before we deliver.

Consumers have a statutory right of withdrawal. Because we deliver digital products and start services immediately, that right normally ends early — but only once you have expressly agreed to it at checkout.

The full explanation, including the model withdrawal form, is on the right of withdrawal page.

Your statutory rights in respect of defects apply. If something does not work as described, tell us on Discord or by email and we will fix it or, where we cannot, refund you.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer resident in the EU, this does not deprive you of the protection of mandatory provisions of the law of your country of residence.

If you are a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is our registered office.

We may change these terms for future orders. The version that applies to your order is the one in force when you placed it; the date at the top of this page shows the current version.

If any provision of these terms is or becomes invalid, the rest remains in force.